VIVA CRUISES CUSTOMER SERVICE
Do you have questions or want to book a cruise?
We are happy to help you.
Monday - Friday
09:00 am - 06:00 pm CET
Saturday
09:00 am - 01:00 pm CET
The water levels of some rivers are currently very high. This can lead to varying degrees of disruption to selected travel routes.
Together with our nautical team, local partners and authorities, who are focused on continuously monitoring and adapting to the current water levels, we are keeping an eye on the situation and ensuring that our guests are affected as little as possible.
If a cruise cannot go ahead as planned, we will work out alternative itineraries. The safety and well-being of our guests and crew members on board are our top priority. Should we make any adjustments to the itinerary, we will contact all booked guests directly via the booking travel agency or the responsible tour operator.
Please refrain from making proactive inquiries about the status of your cruise, as we do not yet have sufficient information if we have not yet contacted you.
Last updated: September 25, 2024
Do you have questions or want to book a cruise?
We are happy to help you.
Monday - Friday
09:00 am - 06:00 pm CET
Saturday
09:00 am - 01:00 pm CET