As a rule, embarkation/check-in begins two hours before the start of the trip and thus usually from 15:00. You will receive more information about the embarkation two weeks before departure with your travel documents.

Disembarkation on the day of departure takes place after breakfast at 09:30 at the latest. Please take this into account when planning your departure. If you need a cab, please let our reception know until the day before departure.

You can book an individual transfer with us - no matter if you are traveling alone or in a group. With our partner SIXT ride you get your very own individual transfer and private chauffeur. For bookings please write us an email to info@viva-cruises.com.

Information on available parking spaces can be found at: Arrival and Departure | VIVA Cruises.

For more parking options, feel free to check out the following website for more information: Find Parking (parkopedia.com)

Through our partner TEFRA luggage service you have the possibility to have your luggage picked up individually directly from your front door and brought to your cabin. After the trip, your luggage will be brought back home from your cabin.

You can find more information on the Internet at: www.tefra-log.de.
Or by phone: 0800-500 23 52 (toll-free from Germany) or 0049-40-370 872 37 (from abroad).