On our ships there is a free choice of seats and flexible meal times. Due to limited capacity, it may be necessary to make a reservation in advance for some restaurants on board.

There is no doctor on board, as in case of emergency the nearest town can be reached quickly. On all VIVA Cruises ships first aid can be provided in case of emergency.

We offer a suitable and varied excursion program for our tours. With your travel documents you will receive an overview of all offered excursions suitable for your itinerary. The travel documents are accompanied by a form through which the excursions can be booked.

Registration for the excursions can also be made on board. Please note here that the capacities are limited.

On our website you will find an overview of all excursions: Excursions & Packages | VIVA Cruises. Keep in mind that this is an overview of the entire excursion program and a selection of the available excursions is compiled for you per trip.

The costs of the excursions will be booked to your board account. If the registration of the excursions takes place before the start of the trip, the costs will also be booked to your board account.

Bathrobes are available on all suites. All other passengers can get them on request at the reception.

An international audience awaits you on all VIVA Cruises voyages. The on-board languages are German and English.

On all VIVA Cruises river cruises, we not only offer you an extensive breakfast buffet and multi-course gourmet menus, but also individual care for all common food allergies or intolerances. If you have not already announced your dietary requirements before the trip, please let the reception know on the day of arrival so that the kitchen on board can optimally adjust to your needs.

Bringing bicycles on board is possible only on request and not on all ships due to space limitations. On some ships we have bicycles with us, which you can borrow free of charge at the reception, depending on availability. The team on board will also be happy to assist you in renting bicycles on site.

On most of our ships there is a fitness & SPA area. Those who do not want to do without their daily sports program on board with us also have the option of using the fitness area. The use of the fitness room is free of charge and possible 24 hours a day. You can make an appointment for your massage at the reception.

It is possible to exchange money into the respective national currency in all ports of call outside the EU - exchange offices are usually located in the immediate vicinity of the piers. Unfortunately, it is not possible to exchange money on board VIVA Cruises.

A hairdryer is part of the basic equipment in all cabins. It is located in the bathroom or in one of the drawers near the mirror.

In general, our ships are not completely barrier-free and therefore only conditionally suitable for guests who are exclusively dependent on a wheelchair. You will find stairs as well as narrow doors and corridors. In addition, not all docks on river cruises are handicapped accessible, and boarding via the usually narrow gangways is not always at ground level. Some of our ships have elevators so that the reception and restaurant are easily accessible. However, some steps should be able to be taken without a wheelchair. In principle, we recommend booking with an accompanying person, as there is no special support staff available on board.

Wi-Fi is included in the all-inclusive package on all VIVA ships. Please note that there may be restrictions on the use of the internet depending on the sailing area. For Wi-Fi access, please contact the reception.

We want our guests to feel comfortable and live the casual lifestyle on board. This also applies to the wardrobe: The dress code is casual - comfortable during the day and on excursions and sporty-elegant in the evening. For shore excursions, we recommend sturdy shoes as a matter of principle.

You can find more information here: Dress Code | VIVA Cruises

There are air conditioners on all VIVA ships. The air conditioning on your cabin is individually adjustable and can also be used as heating. When the balcony door is open, the system in the cabin is automatically turned off.

Your cabin is equipped with a mini-bar that is refilled daily. This also has limited space for medications that need to be refrigerated.

Smoking on board is not permitted in the entire interior area and also in the cabins of our ships, but only on the outside decks. Please do not throw cigarettes overboard, use the ashtrays provided for this purpose. We also ask you to be considerate of non-smokers.

You will receive the detailed itinerary with your travel documents. You will also find further information in your daily program. Occasionally, there may be changes to the schedule at short notice due to high and low water or maintenance work on locks.

In the evening, you will find all the important information for the next day in your daily program, which you can access via the TVs in your cabin. VIVA Cruises takes the environment into consideration. The daily program is therefore only available in digital form.

You will find life jackets in your cabin or at the wheelhouse on the sun deck. You will be informed about this during the rescue exercise on embarkation day. Participation in this exercise is mandatory for every guest.

Our ships have an on-board boutique. Here you can buy exclusive souvenirs as well as articles of daily use and souvenirs.

Each cabin is equipped with a telephone. For a wake-up call you are welcome to inform the reception the night before.

Please only dispose of toilet paper in the toilet and use the existing disposal facilities / waste containers for other waste. Our ships are equipped with an extremely sensitive system and corresponding water tanks, so special attention should be drawn to this point.

In your cabin you will find a reusable VIVA Cruises water bottle, which you can refill at any time at the water dispensers or at the bar. The bottle may be taken home by you as a souvenir of your cruise with VIVA Cruises after the trip.

With VIVA Cruises you get the all-round carefree package on board, i.e. even the tip is already included in your cruise price. Our on-board staff is always happy to assist you and will make sure you have an unforgettable cruise.

A variety of national and international TV channels are received via satellite. Please note that during the voyage of the ship the reception of television and radio may be limited.

Our sundeck is available to all our guests and is equipped with comfortable lounge furniture and/or deck chairs. Depending on the ship's equipment, the pool is also located on the sundeck. Please note that on some routes and passages the sundeck has to be closed temporarily, for example due to low bridges, local regulations or high water levels. This is especially the case when cruising on the Main River, the Main-Danube Canal and the Moselle River. Access to the sundeck is via some steps. In wet conditions, there may be slippery sections on the sundeck. Please be careful, especially on the stairs, use the handrails and avoid the area of the lowerable wheelhouse.

Unfortunately, you can not take pets on board our ships.

On board our ships, we invite you once per voyage to our exclusive High Tea: you can choose from sweet and savory treats such as scones, sandwiches, cupcakes, chocolates, macarons and various teas. In addition, with our VIVA All-Inclusive, you benefit from a variety of coffee specialties, among other things, which are available all day.

All the bedding on our VIVA ships is anti-allergic and down-free.

Children up to and including the age of 15 receive a 30% discount on the excursion price.