VIVA CRUISES CUSTOMER SERVICE
Do you have questions about VIVA Boutique or you want to book a cruise?
We are happy to help you.
Monday - Friday
09:00 am - 06:00 pm CET
Saturday
09:00 am - 01:00 pm CET
This trip takes you into the fascinating world of French elegance and lifestyle. Along the Seine, you will experience the rich cultural heritage of this region, which is reflected in its art, architecture and tradition. Excursions ashore give you the opportunity to explore charming villages and historic towns, visit famous museums and enjoy the vibrant atmosphere of local markets. Whether strolling through the elegant streets of Paris, visiting important cultural sites or enjoying a café au lait in a cozy sidewalk café - this trip offers deep insights into the French lifestyle and its timeless culture.
Full-board dining is included with breakfast, lunch, and dinner featuring multi-course gourmet menus served right at your table
Enjoy a complimentary selection of cold and hot non-alcoholic beverages, as well as a carefully curated selection of alcoholic drinks
Quatre Heure: Indulge in a range of sweet and savory treats such as scones, sandwiches, or macarons, complemented by an array of tea options, available once per voyage
Welcome champagne, daily replenished minibar in your cabin and a re-usable water bottle to use throughout your voyage
Gratuities for the whole crew
A VIVA Signature Experience with every trip
A VIVA Boutique gift in your cabin
Wi-Fi on the whole ship
We are all about making your stay special - and that starts as soon as you arrive. While a welcome aperitif is served in the Junior Suite, our guests who have booked a Suite or Master Suite can expect even more.
Priority boarding –
You can move into your cabin 1 hour before the actual check-in time
Welcome aperitif –
In your cabin with wine and canapés
Laundry service on board –
Worth 50 € per cabin
Breakfast in your cabin –
Decide whether you would like to have breakfast in your cabin or in the restaurant
Little culinary touches –
Enjoy local, seasonal specialties during your trip
An exclusive excursion included –
Join us for an unique experience
Best table choice –
Preferred table reservation in the Moments Restaurant and VIVA's Bistro
Aperitif with the Captain and Hotel Manager –
Get to know your Captain and Hotel Manager personally over champagne and canapés
Paris as a vast art museum
There are over 150 museums in Paris alone, including world-famous addresses such as the Louvre and the Musée d'Orsay. It would take more than 365 days to visit them all. Just to admire all the works of art in the world’s largest museum, the Louvre, would take more than 96 hours. But there is also plenty to see outside the museums in the City of Lights. Exhibitions, events, art installations and, of course, the impressive architecture shape the cityscape and exude magic - whether in the Jardin des Tuileries or at the famous Igor Stravinsky fountain, created by Jean Tinguely and Niki de Saint Phalle.
A Norman master thief
Arsène Lupin, master thief and gentleman, was created by author Maurice Leblanc. And just like his creator, born in Rouen in 1864, Lupin also experiences many of his adventures in Normandy - from Le Havre to Dieppe. Follow in the footsteps of the novel's hero.
Rocky beauty
White as snow, up to 100 m high and 120 km long, the Alabaster Coast - Côte d'Albâtre - is an impressive natural spectacle consisting of numerous steep cliffs made of white chalk and flint, and is sure to captivate every visitor. Did you know that the coast near Étretat is considered the most beautiful in Normandy? Pretty villas, little alleyways and fishing boats are dotted at the foot of the cliffs and exude Norman magic.
Our tailor-made excursion program takes you to the most inspiring places of the great masters, from picturesque villages to famous art museums. Immerse yourself in the colors and moods of this era - perfectly tailored to your journey along the most beautiful river landscapes!
From the docking we are walking to the Renaissance chateau of La Roche-Guyon, which is located near the Seine and towers over the small village of the same name. Take a tour and discover the different architectural styles of the former fortress and hear stories of the individual eras that shaped it. From the beautiful Guards' Hall, wander through the unique salons to the library. Continue through the walls to the cellar and then up to the famous keep with its tower. If you are sporty and motivated, you can climb the latter with its almost 300 steps of varying heights, and will be rewarded with a gigantic panorama of the entire Seine valley.
Duration: 3 hours
Transportation: on foot
Difficulty: moderate to active
Experience the most beautiful sides of Paris during a ride in a typical French Citroën 2 CV. Your English-speaking driver will meet you at the ship and drive you along the Seine to the famous artists' quarter in northern Paris, through the little alleyways and winding streets up to the world-famous Basilica of Sacré-Coeur. From here you can enjoy an incredible view of the whole city! The tour continues past highlights such as the famous Moulin Rouge cabaret and the oldest parish church in the capital, Saint-Pierre de Montmartre. On the Place du Tertre, on the other hand, you can watch artists at work. You then return to the ship in comfort and full of impressions.
Note: The route will be adapted to traffic conditions. This tour only takes place from Port Javel and requires an exact number of 2 people.
Duration: 2 hours
Transportation: French Citroën 2 CV
Difficulty: easy
Have you ever heard of the "Route des Abbayes"? It is over 100 km long and winds its way through the Normandy countryside past various monasteries. You can get to know two of them on this excursion: take the bus to the monastery ruins of Jumièges, considered the most beautiful ruins in France. Learn more about their dramatic history and follow the mystical footsteps of the past. You will also make a stop at the Benedictine Abbey of Saint-Wandrille, which is still in use today. Roam through the walls and learn interesting facts about its history, and life here in the present day.
Duration: 3 hours
Transportation: bus & on foot
Difficulty: moderate
Do you have questions about VIVA Boutique or you want to book a cruise?
We are happy to help you.
Monday - Friday
09:00 am - 06:00 pm CET
Saturday
09:00 am - 01:00 pm CET